{"id":29,"date":"2025-05-25T15:53:59","date_gmt":"2025-05-25T15:53:59","guid":{"rendered":"https:\/\/therapyfriend.ai\/?page_id=29"},"modified":"2026-06-20T20:33:22","modified_gmt":"2026-06-20T20:33:22","slug":"safety-faq","status":"publish","type":"page","link":"https:\/\/therapyfriend.ai\/fr\/safety-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; prev_background_color=&#8221;#fffdf7&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#eaecef&#8221; top_divider_style=&#8221;slant2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Frequently Asked Questions&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|700|||||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#648cab&#8221; title_font_size=&#8221;50px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_accordion _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; custom_css_toggle=&#8221;margin-bottom: 0 !important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Is TherapyFriend a real therapist?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf5dc;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<p data-start=\"729\" data-end=\"980\"><strong data-start=\"729\" data-end=\"736\">No.<\/strong> TherapyFriend is not a licensed therapist, counselor, or mental health professional. It is an <em data-start=\"831\" data-end=\"871\">AI-powered emotional support companion<\/em>, designed to offer reflective listening, compassionate prompts, grounding tools, and self-inquiry practices.<\/p>\n<p data-start=\"982\" data-end=\"1059\">Think of it as a journal that talks back \u2014 kind, curious, and non-judgmental.<\/p>\n<p data-start=\"1061\" data-end=\"1198\">If you&#8217;re in crisis or need professional help, please seek out a qualified therapist or contact your local emergency or support services.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it faith-based?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf654;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p data-start=\"1232\" data-end=\"1463\">TherapyFriend is spiritually open and trauma-informed. It offers <strong data-start=\"1297\" data-end=\"1309\">optional<\/strong> Christian reflections and prayers if that feels supportive to you \u2014 but always with gentleness and respect for your beliefs, your journey, and your pace.<\/p>\n<p data-start=\"1465\" data-end=\"1516\">You are welcome here, wherever you are on the path.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is this AI safe to talk to?&#8221; open=&#8221;off&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf544;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p data-start=\"1559\" data-end=\"1710\">Yes \u2014 within the scope of its design. TherapyFriend is built with <strong data-start=\"1625\" data-end=\"1665\">OpenAI&#8217;s trusted language technology<\/strong> and hosted securely to protect your privacy.<\/p>\n<p data-start=\"1712\" data-end=\"1997\">However, it is not infallible. It does <strong data-start=\"1751\" data-end=\"1764\">not store<\/strong> your personal information after the conversation ends (unless you are logged in and choose to save interactions). It does <strong data-start=\"1887\" data-end=\"1894\">not<\/strong> have memory of prior chats unless you start a new session within a logged-in space that allows for it.<\/p>\n<p data-start=\"1999\" data-end=\"2152\">While we\u2019ve trained it to be compassionate, it\u2019s still just a tool \u2014 not a human being, not a replacement for therapy, and not capable of emergency care.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is my data private?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xe06c;||divi||400&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p>We take your safety and privacy seriously. Conversations are encrypted in transit, and any optional memory features (for logged-in users) are used only to improve your continuity of care \u2014 not sold or shared.<\/p>\n<p data-start=\"773\" data-end=\"836\">We take your safety and privacy seriously. Here&#8217;s how it works:<\/p>\n<ul data-start=\"838\" data-end=\"1254\">\n<li data-start=\"838\" data-end=\"989\">\n<p data-start=\"840\" data-end=\"989\">If you&#8217;re using TherapyFriend <strong data-start=\"870\" data-end=\"892\">without logging in<\/strong>, your conversations are not stored or remembered. Everything is wiped at the end of the session.<\/p>\n<\/li>\n<li data-start=\"990\" data-end=\"1221\">\n<p data-start=\"992\" data-end=\"1221\">If you\u2019re a <strong data-start=\"1004\" data-end=\"1024\">logged-in member<\/strong>, your conversations may be securely stored in our encrypted backend. This helps provide continuity \u2014 so the AI companion can \u201cremember\u201d the thread of your healing journey (only with your consent).<\/p>\n<\/li>\n<li data-start=\"1222\" data-end=\"1254\">\n<p data-start=\"1224\" data-end=\"1254\">We never sell your data. Ever.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1256\" data-end=\"1374\">You\u2019re always in control. You can view, delete, or opt out of stored interactions at any time from your user settings.<\/p>\n<p>For full details, see our <a href=\"https:\/\/therapyfriend.ai\/terms-privacy\/\">Privacy Policy<\/a> and <a href=\"https:\/\/therapyfriend.ai\/terms-privacy\/\">Terms of Use<\/a>.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I get triggered or overwhelmed?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf004;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p data-start=\"2554\" data-end=\"2721\">We\u2019ve included <strong data-start=\"2569\" data-end=\"2595\">gentle grounding tools<\/strong>, <strong data-start=\"2597\" data-end=\"2618\">breathing prompts<\/strong>, <strong data-start=\"2620\" data-end=\"2647\">soothing visualizations<\/strong>, and <strong data-start=\"2653\" data-end=\"2680\">faith-based reflections<\/strong> to support you if strong emotions arise.<\/p>\n<p data-start=\"2723\" data-end=\"2790\">You can also return to the home page at any time for a fresh start.<\/p>\n<p data-start=\"2792\" data-end=\"2849\">If you ever feel unsafe, please consider reaching out to:<\/p>\n<ul data-start=\"2851\" data-end=\"3064\">\n<li data-start=\"2851\" data-end=\"2920\">\n<p data-start=\"2853\" data-end=\"2920\"><a data-start=\"2853\" data-end=\"2897\" class=\"\" rel=\"noopener\" target=\"_new\" href=\"https:\/\/www.samaritans.org\/\">Samaritans UK<\/a> \u2013 116 123 (free, 24\/7)<\/p>\n<\/li>\n<li data-start=\"2921\" data-end=\"3002\">\n<p data-start=\"2923\" data-end=\"3002\"><a data-start=\"2923\" data-end=\"2953\" class=\"\" rel=\"noopener\" target=\"_new\" href=\"https:\/\/napac.org.uk\/\">NAPAC<\/a> \u2013 Support for adult survivors of childhood abuse<\/p>\n<\/li>\n<li data-start=\"3003\" data-end=\"3064\">\n<p data-start=\"3005\" data-end=\"3064\">A trusted friend, therapist, or crisis line in your country<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3066\" data-end=\"3108\">You deserve care. Please don&#8217;t walk alone.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What kinds of tools does it offer?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf684;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p data-start=\"3161\" data-end=\"3196\">TherapyFriend can support you with:<\/p>\n<ul data-start=\"3198\" data-end=\"3416\">\n<li data-start=\"3198\" data-end=\"3229\">\n<p data-start=\"3200\" data-end=\"3229\">Gentle grounding exercises<\/p>\n<\/li>\n<li data-start=\"3230\" data-end=\"3270\">\n<p data-start=\"3232\" data-end=\"3270\">Guided journaling &amp; self-reflection<\/p>\n<\/li>\n<li data-start=\"3271\" data-end=\"3308\">\n<p data-start=\"3273\" data-end=\"3308\">Optional faith-based meditations<\/p>\n<\/li>\n<li data-start=\"3309\" data-end=\"3340\">\n<p data-start=\"3311\" data-end=\"3340\">Compassionate conversation<\/p>\n<\/li>\n<li data-start=\"3341\" data-end=\"3372\">\n<p data-start=\"3343\" data-end=\"3372\">Daily emotional check-ins<\/p>\n<\/li>\n<li data-start=\"3373\" data-end=\"3416\">\n<p data-start=\"3375\" data-end=\"3416\">Prompts to support healing and insight<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3418\" data-end=\"3499\">It also offers symbolic, supportive imagery and quotes to accompany your journey.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Who created this?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xf500;||fa||900&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p data-start=\"3535\" data-end=\"3705\">TherapyFriend.ai was founded by <strong data-start=\"3567\" data-end=\"3590\">Daniel and Augustin<\/strong> \u2014 two close friends and brothers in faith, bonded through shared healing, deep enquiry, and a vow to serve others.<\/p>\n<p data-start=\"3707\" data-end=\"3852\">Together, we wanted to offer the kind of support we wish we&#8217;d had \u2014 a place of <em data-start=\"3786\" data-end=\"3851\">compassionate presence, gentle encouragement, and sacred safety<\/em>.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I have questions or feedback?&#8221; icon_color=&#8221;#6b7d57&#8243; toggle_icon=&#8221;&#xe076;||divi||400&#8243; open_icon_color=&#8221;#6b7d57&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p data-start=\"3535\" data-end=\"3705\">We&#8217;d love to hear from you. Contact us via <a data-start=\"3948\" data-end=\"4007\" class=\"cursor-pointer\" rel=\"noopener\">support@therapyfriend.ai<\/a> or through our contact form. We&#8217;re continually improving and listening with care.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>No. TherapyFriend is not a licensed therapist, counselor, or mental health professional. It is an AI-powered emotional support companion, designed to offer reflective listening, compassionate prompts, grounding tools, and self-inquiry practices. Think of it as a journal that talks back \u2014 kind, curious, and non-judgmental. If you&#8217;re in crisis or need professional help, please seek [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"tags":[],"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":12,"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":414,"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/pages\/29\/revisions\/414"}],"wp:attachment":[{"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/media?parent=29"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapyfriend.ai\/fr\/wp-json\/wp\/v2\/tags?post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}